How to track your order

Created by Shaik Shaheen, Modified on Thu, 29 Jan at 3:18 AM by Shaik Shaheen

Step 1: Check Your Order Confirmation

After placing an order, you’ll receive a confirmation email or message containing your Order ID and tracking details. Keep this information handy—it’s your key to real-time updates.

Step 2: Visit the “Track Order” Page

Go to our website or app and navigate to the Track Order section. This page is designed to give you instant visibility into your order status.

Step 3: Enter Your Details

Enter your Order ID and the registered email address or phone number used during checkout. Click on Track to proceed.

Step 4: View Real-Time Updates

Once submitted, you’ll be able to see:

Order confirmation status
Dispatch details
Current shipment location
Estimated delivery date

Updates are refreshed regularly, so you’re always in the loop.

Step 5: Get Delivery Notifications

You’ll also receive notifications via email or SMS at key stages—when your order is shipped, out for delivery, and successfully delivered.

Facing Issues While Tracking?

If your tracking details are not updating or you’re unable to locate your order, don’t worry. Our customer support team is always ready to help. Simply reach out through the Help & Support section.

Final Note

Tracking your order ensures peace of mind and helps you plan your delivery better. We’re committed to making your shopping experience smooth, transparent, and stress-free.